Orders are processed and shipped out within 1-3 business days.
If you have an urgent need or concern, please contact the store at 651-267-2432.
Tootsie Too's is not responsible for delays caused by the shipping carrier
$6.95 flat-rate US shipping or FREE on orders over $100!
FREE local pickup is available in Red Wing, Minnesota (Choose option at checkout.)
If anything is incorrect, missing or damaged upon arrival. Please let us know right away (please check your items within 7 days of receipt) by emailing us at firstname.lastname@example.org or use the contact form here on our website!
Returns must be requested and post-marked to us within 30 days from your date of purchase.
Returns made 14 days of purchase for full refund, returns made between 15-30 days will receive an in-store credit.
Returns with gift receipt are accepted for 60 days after purchase for an in store credit.
Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)
Returns are eligible for store credit only.
Items that are final sale and cannot be returned: special orders, and products that are consumable or cause sanitary concern are NOT eligible for return, sale/clearance items (any item discounted 30% or more from full retail price)
Shipping charges (original and return) are the customer’s responsibility.
Review the requirements above and make sure your return qualifies! If so, email us at email@example.com (or use the contact form here on our website) to initiate your return.